About Us

Our Story: From Brussels to the Heart of the American Home

Founded in the historic city of Brussels, Belgium, LuvianaIT began as a small passion project focused on European design aesthetics and the philosophy of “buying better, not more.” Our founder, an enthusiast of high-quality craftsmanship, realized that while the American market was vast, it was often difficult for consumers to find a curated bridge between artisanal quality and everyday utility.

In 2022, we expanded our horizons to the United States. Today, LuvianaIT.online stands as a premier online boutique department store dedicated to bringing “Boutique Finds” to American doorsteps. We have evolved from a small European studio into a transatlantic operation that prides itself on sourcing products that tell a story.

The LuvianaIT Philosophy: Curated with Intent

We don’t believe in “mass-market” clutter. Our selection process is rigorous and personal.

  • Selective Sourcing: We spend months vetting manufacturers. Instead of sourcing from giant, faceless factories, we have built direct partnerships with specialized U.S.-based manufacturers who share our commitment to durability and ethical production.
  • The “Luviana” Standard: Every item in our catalog—from home essentials to lifestyle gadgets—undergoes a “Usability Audit.” If we wouldn’t proudly display it in our own homes in Belgium or use it ourselves, we won’t sell it to you.

Quality Control: Inspected Twice, Shipped Once

We understand the frustration of receiving a product that doesn’t match the picture. To eliminate this, we have implemented a multi-stage inspection process:

  1. Factory Audit: Regular checks on our manufacturing partners.
  2. Pre-Shipment Inspection: Our specialized team performs a final manual check for defects, finish, and packaging integrity before any item leaves our shelves.

Localized for You: Our U.S. Presence

While our design inspiration comes from Belgium, our logistics are purely American. To ensure lightning-fast shipping and easy returns, we operate two strategic fulfillment centers in the United States:

  • West Coast Hub: Located in Ontario, California, serving our Pacific and Mountain region customers.
  • East Coast Hub: Located in Edison, New Jersey, ensuring rapid delivery to the Atlantic and Midwest states.

By keeping our inventory local, we reduce our carbon footprint and ensure that your orders arrive in days, not weeks.

Meet the Team

We are a diverse team of curators, logistics experts, and customer advocates.

  • Our Creative Team in Belgium focuses on trend forecasting and aesthetic selection.
  • Our Operations Team in the U.S. handles the heavy lifting, ensuring every package is handled with care.
  • Our Support Team is 100% human. When you email us, you aren’t talking to a bot—you’re talking to a team member who is empowered to help you.

Our Promise

At LuvianaIT, we are not just a retailer; we are a bridge between quality craftsmanship and your modern lifestyle. We promise transparency, premium quality, and a shopping experience that feels like visiting a local boutique, even from the comfort of your screen.

Thank you for choosing LuvianaIT. We are honored to be a part of your home.

Contact us:
Email: support@bostonepoxyfloor.com
Support Hours: 9:00 AM – 6:30 PM (EST, Mon – Fri)